Benefits:

Flexible schedule
Free uniforms

Job Title: KidStrong Lead Coach

Center: Mandeville

Reports To: General Manager / AGM

KidStrong Lead Coaches are a role model Coach in the center – helping the KidStrong GM lead the way and serving as a top performing Coach and incredible liaison with families. When not coaching, the Lead Coach’s time is spent supporting the KidStrong GM in center operations, interacting with families, developing and refining the skills of the Coaches on their team. Typical schedule includes 4 weekday and 1 weekend shifts with specific hours being dependent on the needs of the center. This role serves as center leadership when the KidStrong GM is not on site.

RESPONSIBILITIES:

COACHING

Coach students by delivering an evolving curriculum that focuses on Character, Physical, & Cognitive development approximately 18-20 hours a week.
Achieve Coach Certification through the HQ Training and Certification team*
Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it.
Coach classes for students with age groups ranging from roughly 15 months-old to 11 years-old.
Create positive interactions with students and families before, during, and after class.
Maintain dynamic, fun, motivational. and professional demeanor when leading class.
Demonstrate and manage the implementation of various programming and curriculum elements.
Use the KS Coaches App to record data and provide data (attendance, awards, etc.).
Communicate professionally with co-workers in Slack, including periodic checks of messages when not in centers.
Must be able to ensure classes both start and end on schedule and follow the appropriate pace of curriculum.
Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lift and repeatedly move equipment up to 25 pounds in weight.
Must be comfortable physically working with kids to ensure proper technique and ensure student safety.
Assisting parents of students, ages 3 and younger, with the direction and flow of a class.
Assist the KidStrong GM during monthly center staff programming meetings where staff receive training for the following months programming.
Complete trainings through LearnUpon as required by the KidStrong GM and/or HQ Training and Certification team.
Attend additional mandatory staff meetings as required by the KidStrong GM.
Learn and manage KidStrong Camps held by centers when local schools are not operating (example: Winter Break, Summer Break)

LEADERSHIP:

Provide support and be available for center team through Slack
Assist KidStrong GM in creating and communicating Coach schedules using appropriate scheduling and communication platforms
Connect with families of the center and find ways to proactively keep them engaged with KidStrong. Foster the mentality that we don’t want Families to Leave KidStrong, doing all you can to retain Families.

CENTER OPERATIONS

Be the leader of the center when the KidStrong GM/AGM is not at the center.
Demonstrate understanding of KPIs that drive overall center performance and support KidStrong GM’s plans to maximize performance.
Build and maintain relationships with KidStrong families to align with our core values (Families do not leave KidStrong).
Assist in the execution of community events as necessary.
Support the KidStrong GM and center level initiatives i.e. center maintenance, trainings, brand consistency etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center.
Partner with your KidStrong GM on needs, KPIs, class ratings, and overall center performance.
Provide excellent customer service to families and handle their needs when in center.
Typical schedule includes 4 weekday and 1 weekend shifts with specific hours being dependent on the needs of the center.

SKILLS/QUALIFICATIONS:

Passion for working with children is non-negotiable
Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old
Comfortable speaking to parents/guardians regarding variety of topics
Prior experience as a pediatric OT/PT is a plus, but not required
Previous experience in management is preferred but not required
Prior experience speaking to and educating parents on KidStrong curriculum is preferred
Intermediate knowledge of physiology, exercise technique, and body mechanics
CPR certified
Self-starter who just gets the job done
Enjoy the spotlight, excel in coaching and mentoring
Coach Certification through the HQ Training and Certification preferred, but not required.

Supervisory Responsibilities

This position will not directly supervise, but will serve as a key leader and mentor of the center coaching staff. The Lead Coach is a mentor so communication and interpersonal skills are important.

Sphere of Interaction

The Lead Coach will work closely with center team members and families.

DNA/COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies and DNA traits of a KidStrong Center Leader:

Passionate:

Passionate DNA is best described as someone who cares for others and is engaging, fun, and likable. As a leader, being passionate about the mission is the baseline. Beyond that, you want to show genuine care for others through your words and especially your actions. When we are engaging, fun, and likable it encourages everyone around us to act in a similar manner which reinforces the central theme of KidStrong being a place where everyone can have fun and be engaged.

Leader:

A Leader is someone who creates culture, takes initiative, and is a COACH, not a cheerleader. A leader cannot expect anyone to do something they are not also willing to do themselves. Leaders are always being observed for how they act, how they talk, how they dress, and how they respond to certain situations.

Community Builder:

A Community Builder is someone who brings people together and has a team-first mindset. KidStrong can be much more than a place where parents bring their kids for 45 minutes a week. When teams make concentrated efforts to bring people together and build community, KidStrong transforms into something so much more.

Emotionally Balanced:

Being an Emotionally Balanced leader means being an anchor for your team and upholding the team's core values no matter the circumstances. How we respond to situations, good or bad, sets the precedent for how our team will respond. If we allow ourselves to get easily frustrated, or worse - let it show - our team will respond in kind.

Results Driven:

Being Results Driven means being schedule-driven, goal-oriented/adaptable, and executing goals.At the end of the day, you are running a business. You want to create an impact and be a force for good in your community.

Strong Communicator:

To be a Strong Communicator you must be confident, consistently optimistic, and be an active listener. People follow others who are confident in themselves and the direction they are taking them.

COMPENSATION & SCHEDULE:

Compensation is the current coaching rate per hour for any coaching of classes, parties, parents night out, camps, and/or any other events. ($18 - $20). Any administrative, center maintenance, and/or cleaning will be compensated at $15/hour.
Typical schedule includes 4 weekdays and 1 weekend day with specific hours being dependent on the needs of the center, as approved by the GM. The lead coach is responsible for coaching 18 - 20 hours per week consistently as well as 15 - 20 hours per week of administrative duties (i.e. any duties outside of coaching).
Any and all time off must be input into Homebase and communicated to the GM / AGM with appropriate notice time to be approved.

Compensation: $18.00 - $20.00 per hour

KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.

OUR PEOPLE:

- Want to work with great people

- Want personal and professional growth

- Want to make an impact

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.

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